Uniting Global Privacy Policy

Privacy Policy for the UG Timesheet application

About UG Timesheet

UG Timesheet is a digital task tracking application designed for cleaning companies operating in Australia. The application enables employers and employees to manage and record work tasks, track time spent on jobs, and streamline operations through a modern digital platform.

UG Timesheet is developed and operated by EDAP Technology Pty Ltd (ABN: 50 661 922 729). This Privacy Policy explains how we collect, use, store, and protect personal information gathered through the UG Timesheet application.

1. Why, When, and How We Collect Information

1.1 Why We Collect Information

We collect personal information through UG Timesheet for the following purposes:

  • To enable employers and employees to track work tasks and time records
  • To manage user accounts, authentication, and access control
  • To generate timesheets, reports, and analytics for business operations
  • To facilitate communication between employers and employees within the platform
  • To improve and maintain the functionality, security, and performance of the application
  • To comply with applicable Australian employment and privacy laws

1.2 When We Collect Information

We collect personal information when you:

  • Register an account or are registered by your employer on UG Timesheet
  • Log in and use the application to record tasks and time entries
  • Submit or update your profile information
  • Use location-based features (if enabled) for task verification
  • Contact us for support or submit feedback

1.3 How We Collect Information

  • Directly from you: When you register, complete your profile, or input task data
  • From your employer: Your employer may provide your name, contact details, and role information when setting up your account
  • Automatically: Through the application we may collect device information, usage data, and location data (where you have granted permission)

1.4 Types of Information We Collect

  • Full name, email address, and contact number
  • Employer name and employee role or position
  • Task records, time entries, and work schedules
  • Device information (device type, operating system, app version)
  • Location data (only when enabled and with your consent, for task verification purposes)
  • Authentication credentials (securely hashed passwords)

2. What We Do with the Information

We use the personal information we collect to:

  • Provide and maintain the UG Timesheet service
  • Enable task tracking, time recording, and report generation
  • Manage user accounts and permissions
  • Provide customer support and respond to enquiries
  • Improve the application based on usage patterns and feedback
  • Ensure the security and integrity of the platform

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Your employer (limited to work-related data such as timesheets and task records)
  • Trusted service providers who assist in hosting and maintaining the application (e.g., cloud hosting, Firebase)
  • Government authorities or law enforcement when required by law

3. Cookies and Tracking

As UG Timesheet is primarily a mobile application, traditional web cookies may not apply. However, we may use:

  • Local storage: To maintain your session and preferences within the app
  • Analytics tools: To understand usage patterns and improve the application experience (data is collected anonymously where possible)
  • Push notifications: With your consent, to send task reminders and updates

4. Security Measures

We take the security of your data seriously and implement appropriate measures to protect it, including:

  • Encryption of data in transit using SSL/TLS
  • Secure authentication mechanisms including hashed passwords
  • Role-based access controls to limit data visibility
  • Regular security reviews and updates to the application
  • Secure cloud hosting with reputable providers

While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information for as long as your account is active or as needed to provide services. Specifically:

  • Account data is retained for the duration of your employment relationship with the registered employer
  • Task and timesheet records are retained for up to 7 years as required by Australian workplace and tax regulations
  • Inactive accounts may be archived or deleted after a reasonable period of inactivity, following notification

When data is no longer required, we will securely destroy or de-identify it.

6. Handling Enquiries, Concerns, and Complaints

If you have any questions, concerns, or complaints about how we handle your personal information in connection with UG Timesheet, please contact us:

We will investigate and respond to your concern within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate, incomplete, or outdated information
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Withdraw consent for location tracking or push notifications at any time through your device settings

This Privacy Policy was last updated on 1 January 2025.